FAQS

Answers to your questions about FlexPen®

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Answer:

FlexPen® is a discreet, prefilled, dial-a-dose insulin pen. FlexPen® comes packaged five devices per box, giving you 50% more insulin than a vial.*

*One box of 5 FlexPen® equals 1500 units versus one vial with 1000 units.

Answer:

FlexPen® only comes prefilled with the Novo Nordisk insulins, Levemir®, NovoLog®, and NovoLog® Mix 70/30. Ask your doctor which insulin works best for your condition. Learn more about FlexPen® insulins.

Answer:

With FlexPen®, you can dial the exact dose of insulin you need. Inject by pressing a button.* You can carry FlexPen® in your pocket or purse and take it with you almost anywhere.†

*Please see Prescribing Information for full Instructions for Use.
†Once in use, FlexPen® must be kept at room temperature below 86°F. Levemir® FlexPen® for up to 42 days, NovoLog® FlexPen® for up to 28 days, and NovoLog® Mix 70/30 FlexPen® for up to 14 days.

Answer:

If you dial up to an incorrect dose using the FlexPen®, simply dial back to the correct dose before continuing with the injection.

Answer:

No. FlexPen® comes prefilled with 3 mL (300 units) of ready-to-use insulin, of either Levemir®, NovoLog®, or NovoLog® Mix 70/30. When finished, safely dispose of FlexPen® as you would an insulin syringe and begin a new FlexPen®. FlexPen® insulin pens are packaged five devices per box.

Answer:

FlexPen® can be used with the short, thin NovoFine® or NovoTwist® disposable needles.* Your prescriber should recommend the most appropriate needle for you to use with FlexPen®. Uncover NovoTwist® needle technology.

*Needles are sold separately and may require a prescription in some states. Needles and FlexPen® must not be shared.

Answer:

Once in use, FlexPen® should not be refrigerated and kept below 86°F:

  • A FlexPen® prefilled with Levemir® can be used for 42 days
  • A FlexPen® prefilled with NovoLog® can be used for 28 days
  • A FlexPen® prefilled with NovoLog® Mix 70/30 can be used for 14 days

More about care and storage for FlexPen®.

Answer:

That’s likely—FlexPen® is covered by 90% of insurance plans, including Medicare.

Answer:

Levemir® FlexPen®, NovoLog® FlexPen®, and NovoLog® Mix 70/30 FlexPen® are only available with a prescription. Ask your doctor today about making the switch to FlexPen®.

Answer:

You can contact your healthcare provider or call the Novo Nordisk Customer Care Center at 1-800-727-6500.

FlexPen®, Levemir®, NovoFine®, NovoLog®, and NovoTwist® are registered trademarks and Cornerstones4Care™ is a trademark of Novo Nordisk A/S.
© 2012 Novo Nordisk All rights reserved.    1111-00006135-3    January 2012

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